Privacy Policy
Last updated: January 2025
1. Information We Collect
When you visit our website or make a purchase, we collect certain information to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping address, and billing details provided during account registration or checkout.
- Order Information: Products purchased, order amounts, payment status, and shipping details.
- Device & Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmation, shipping updates, and invoices
- Provide customer support
- Improve our website, products, and services
- Send promotional communications (only with your consent; you can opt out at any time)
- Prevent fraud and maintain security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment providers (e.g., OnePay) to process your transactions securely
- Courier partners to deliver your orders
- Service providers who assist us in operating our website and business (under strict confidentiality agreements)
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and restricted database access. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use essential cookies to maintain your session and cart. We may also use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of promotional communications
To exercise any of these rights, contact us at support@modercloth.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
8. Contact
If you have any questions about this Privacy Policy, please contact us at support@modercloth.com or via WhatsApp at +94 77 123 4567.